Pickup and Delivery
All items are available for free pickup at the Nordegg Canteen (4 Stuart Street in Nordegg). We will contact you as soon as your order is ready for pickup, typically the next day. If you need something sooner, please stop by the Nordegg Canteen to order.
SHIPPING AND DELIVERY
Most items are available for shipping within Canada. Items that cannot be shipped include most food products.
We only ship through Canada Post. Items are usually shipped on the next Monday, Wednesday or Friday after you place your order. You will be provided with a tracking number once your order has been shipped. A flat rate of $12.95 applies to most orders shipped, free shipping is available on orders over $99.
RETURNS AND EXCHANGES
All food sales are final.
Outdoor gear (some exceptions apply) can be returned for a refund within 30 days of purchase. Returned items must be in new condition, including all packaging. Items that are missing the original packaging will be charged a 20% restocking fee.